AGENTIC AI FOR OPERATIONS

Replace repetitive work.
Lower operating cost.

RunLumi connects agentic AI to the software, data and workflows you already use, so AI can take over repetitive, rules-heavy work while people handle judgment, relationships and exceptions.

Put AI to work across your business.

Find a workflow worth replacing ↗See how it works ↓

Keep your tools · Reduce manual touches · Measure cost before / after · Keep human control where it matters

ImplementationFrom VND 9.9M

FROM HUMAN-RUN TO AI-RUN

TodayPeople read · copy · check · chase · report

↓

RUNLUMI AGENTIC AI
Monitor → Decide → Act

Across the systems you already use.

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AfterAI handles routine work. People handle exceptions.

Fewer manual touchesLower cost / transactionFaster cycle time

01 / START WITH THE COST CENTER

Do not ask where AI is interesting.
Ask where people are doing work software should do.

The strongest RunLumi use cases are high-frequency workflows with repeated reading, checking, copying, coordination and follow-up.

Repeated manual touches

The same information is read, copied, entered or checked by multiple people across spreadsheets, email, chat and ERP.

Measure: human touches and hours per transaction.

Coordination overhead

People spend time chasing status, reminding others, moving information between tools and rebuilding the same reports.

Measure: FTE-equivalent workload and cycle time.

Exception-heavy operations

Most cases follow a pattern, but humans still process every case because the system cannot separate routine work from exceptions.

Measure: % routine cases AI can handle vs. % requiring human judgment.

02 / RUNLUMI WORKFLOW REPLACEMENT AUDIT

Find one workflow worth replacing.

We map the current human workload, estimate the cost, and model how much of the routine work agentic AI can take over before you commit to a larger project.

1workflow first

WORKFLOW REPLACEMENT MAPKnow the economics before building

Current workload

People involved, hours/month, manual touches, tools used and where handoffs happen.

Current cost

Approximate annual labor and coordination cost attributable to the workflow.

AI takeover target

Which routine steps AI can monitor, decide and execute, and which exceptions stay human.

Payback model

Implementation cost, residual human workload, success metric, expected payback and stop condition.

Map the workPrice the cost centerDesign AI takeoverMeasure the new cost

Audit my workflow ↗

03 / PROOF, NOT A PROMISE

Agentic AI that does the work,
not another copilot.

RunLumi already has a case study where agentic AI took over work that had previously been handled manually by people.

The pattern matters more than a flashy demo: routine cases move to AI; human attention is reserved for exceptions, approvals and judgment.

04 / THE MECHANISM

Keep your software.
Replace the manual work between it.

RunLumi connects to the systems where work already happens: ERP, CRM, spreadsheets, email, messaging, websites, databases, APIs and internal software.

No rip-and-replace. The point is not to move the company into a new suite. The point is to remove unnecessary human coordination between the tools you already use.

05 / PROVE THE COST ADVANTAGE

Start with one workflow.
Replace the routine work. Measure what remains.

No six-month transformation program. One cost center, one baseline, one agentic workflow and one measurable before/after.

Observe the current work.

Who touches the workflow, how often, what they do, and which systems they move between.

Set the cost baseline.

Human hours, cost per transaction, cycle time, error/miss rate and exception rate.

Let AI take routine cases.

Agentic AI monitors, reasons and acts within defined permissions. Humans receive exceptions and approvals.

Measure the new operating model.

Compare manual touches, FTE-equivalent workload, cycle time and cost before and after.

No AI project without a structural cost hypothesis.If the operating model does not become meaningfully cheaper, faster or more reliable, do not scale it.

06 / WHAT TO REPLACE FIRST

Look for work that is repetitive,
expensive and rules-heavy.

Quote operations

People read requests, check data, prepare drafts, update systems and chase follow-ups manually.

Target model: AI handles routine preparation and tracking; humans approve exceptions and commercial judgment.

Data entry & reconciliation

The same information is copied, checked and reconciled across spreadsheets, CRM, ERP and reports.

Target model: AI moves and verifies routine data; people investigate mismatches.

Monitoring & reporting

People repeatedly inspect status, build reports and alert managers after problems appear.

Target model: AI watches continuously and escalates only the exceptions that need attention.

07 / HUMAN CONTROL

Automate the routine.
Keep judgment human.

Clear permissions.

RunLumi works only with the systems and actions you authorize.

Human exception paths.

Define what AI may do automatically and what must be escalated for approval or judgment.

Evidence and audit trail.

Important inputs, outputs and actions can be traced back to their source and history.

08 / IMPLEMENTATION

From VND 9.9M.

We start when there is a credible path to reducing the cost of a real workflow. Final pricing is confirmed after RunLumi understands the current workload, systems and target operating model.

Do not buy AI. Replace an expensive workflow.

09 / START

Find a workflow worth replacing.

Show us one process that consumes too many human hours, manual touches or coordination. We will map the cost center and look for the smallest credible AI replacement.